Is the HET independent?
Independence was undermined by the involvement of the former RUC and PSNI officers
working for the HET. They managed the information from the C3 intelligence branch and undermined the HETs ability to demonstrate an independent approach to the handling of intelligence
Recommendation 11. The HET should implement an independent audit
process to verify that HET staff have the benefit of all appropriate intelligence material
held by the PSNI.
Are the victims’ families satisfied?
According to Het
The HET procured an independent consulting company to undertake a series of surveys. To date each survey has identified high levels of satisfaction.
Her Majesty‟s Inspectorate of Constabulary has some concerns about how the families are selected.
What do you mean selected?
Recommendation 12. The HET should extend the use of satisfaction
surveys to a wider group than just those that receive a final RSR. In
addition, the survey methodology should be open to public scrutiny.
Is the HET consistent?
Inconsistencies exist in how cases are dealt with and when families engage with the HET and when they do not.
Are all families treated equally?
The families who choose to be represented by a solicitor or NGO – who, generally, are far more intrusive and probe the findings of the HET reports – are treated differently than those who are unrepresented
Do families get the truth?
Families or their representatives have received a number of different versions of a RSR which can lead to them to think that changes are being made for the wrong reasons – rather than simply to deal with an error or omission.
Are the families fully involved?
The HET is completing cases and delivering RSRs to families without engaging with them fully or
answering the specific questions which the families wanted addressing.
Recommendation 13. The HET should introduce a system that tracks all
drafts or versions of its RSRs so that changes can be properly
documented and audited.